bnetTV speaks with David Fetterolf of Stratus Video at the 2012 mHealth Summit held in Washington DC and gives us a overview of the company.
Stratus Video sprang from the recent shift in the global marketplace.? Sensing a need for better communications between various cultures and languages, as well as servicing the telecommuting community, Sean Belanger carried the concept of his initial company CSDVRS, LLC and the ZVRS brand into the hearing world.? ?Developing Stratus is a natural move forward on the global landscape,? says Belanger.? ?Stratus fills the need for on-demand video interpretation services as well as providing better communications for management and remote workers.?? Stratus Video deploys video interpretation services for over 100 global languages in corporations and health care venues on a 24/7, on-demand basis.? Further, Stratus facilitates one-to-one and one-to-many communications in their Multi-Conference Unit cloud- and land-based video conference rooms.
Stratus Video is based on the concept originally applied in ZVRS the video relay interpretation service for the deaf and hard of hearing.? Operating for over 5 years, ZVRS is the only service that leverages innovative video software to daily interpret over 50,000 calls through its call centers.? Additionally, both ZVRS and Stratus? technology-based approach allows for full interoperability and mobile connectivity for interpretation on smart devices such as PC, MAC, androids, iPhones and tablets. Stratus and ZVRS service hundreds of Fortune 100, 500 and 1000 businesses including Federal, State, and Local Governmental Offices as well as major healthcare facilities.
Our Focus
1. We hire amazing, talented people who love their job and take pride in all aspects of customer service.
2. We build easy to use, no fail technology and have a full support staff to ensure ultimate customer satisfaction.
3. Above all, we remember to have fun. As serious as our business is, we make sure that we maintain a light and fun atmosphere at all times. That means in our office, even though you are super smart, and very customer service driven?.you must also know how to laugh!
Our Customers
Currently over 50,000 customers use our technology daily. Hundreds of Fortune 100, 500 and 1000 Businesses including Federal, State, Local Offices and major Healthcare facilities deploy our technology under one of our brands! Need a reference, just ask!
Source: http://www.bnettv.com/stratus-video-david-fetterolf/
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