Wednesday, May 29, 2013

Apple agrees to $53 million settlement for some iPhones, iPods denied warranty coverage

Apple

Documents have been filed in the United States District Court for the Northern District of California for a $53 million settlement between Apple and customers denied warranty coverage on their iPods and iPhones due to water damage. The case is due to Apple's policy not to extend warranty coverage on devices where the indicator tape inside them showed exposure to liquids, however plaintiffs in the class action lawsuit argued the indicator could change color due to moisture or humidity. Apple does not acknowledge any wrongdoing in the settlement, which is still awaiting approval from the court, however customers with warranty claims denied prior to June 2010 (iPod touch) or December 31st, 2009 could be eligible for as much as $300 depending on the device owned and how many claims are filed. The scenario the plaintiffs cite is just the kind of thing we worried about back in 2006, and will probably remain in the back of our minds if we need to have any of our hardware serviced in the future no matter how much Apple and others work on more advanced detection systems.

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Via: Phone Arena, CNET

Source: Bloomberg, Wall Street Journal, Wired

Source: http://www.engadget.com/2013/05/29/apple-settlement-water-damage-warranty-iphone/?utm_medium=feed&utm_source=Feed_Classic&utm_campaign=Engadget

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